What to do if high winds are expected?
Loose objects such as chairs, tables, toys and pool tools which can become dangerous projectiles in high winds should be stored inside of buildings. It’s not advisable to throw patio [...]
My pool overflowed during the storm!
This really isn’t a problem! We have some homeowners or renters who panic if they leave a hose in a pool too long, or want to drain the pool down before a heavy rainstorm. The pool may [...]
Do you have to service the pool every week? We’re not in it a lot!
Weekly service is essential to maintain a great looking, healthy, sparkling pool. Consistency is vital to your pool’s overall health.
When can you come? Do you clean in the rain?
We are available 24/7! our maintenance techs are on routes from 7 am- 5pm Monday – Saturday, and repair techs 9 am – 5pm Monday – Saturday. We still clean in the rain (we have delays due to [...]
I have a salt water pool – I don’t need chemicals and my pool doesn’t use chlorine.
In a salt pool, chlorine is produced from salt using a Salt Chlorine Generator rather than adding chlorine to the pool directly. A salt pool is still being sanitized by chlorine. The same amount [...]
My pool smells like chlorine & our eyes are red!
It is a common misconception that red eyes and a strong chlorine smell to the water is the result of too much chlorine. The cause is not enough chlorine! The combined chlorine compound, called a [...]
My child had a potty accident in the pool OR We have a dead animal in the pool OR We have had an animal leave waste in the pool!
Yes we’ve had all of those at least once a week in spring & summer. They all require breakpoint chlorination for at least a 24 hr. period (meaning no one swims during breakpoint chlorination [...]
We want to do our own repairs & light the heater by ourselves.
Pool Pumps, Underwater Pool Lights and certain Swimming Pool Heaters carry Live Voltage and this hazard can be fatal. Pool Heaters release Carbon Monoxide emissions which can be fatal, and [...]
Should I keep extra chemicals on my property?
We use care and caution with pool chemicals and DO NOT store chemicals on homeowner properties. Poisonous and deadly gases emit from the chemicals themselves and during reactions with other [...]
Wat do you mean my cyanuric acid levels are too high and you have to drain the pool? Aren’t you supposed to prevent that? What does it do?
High cyanuric acid levels would hinder the efficacy (effectiveness) of the chlorine to act as a disinfectant. Higher levels of cyanuric acid will bind with the chlorine, making it slower acting [...]