A-1 Pool Service values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Includes your name, email address, phone number, address, and any other information you provide to us when scheduling services or contacting us.
  • Payment Information: Includes your credit card number, billing address, and other payment details when you pay for our services.
  • Technical Information: Includes your IP address, browser type, operating system, and other technical details collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To schedule and provide pool maintenance, cleaning, and repair services.
  • Payment Processing: To process your payments and manage your billing information.
  • Communication: To send you service-related notifications, updates, and promotional offers.
  • Improvement: To enhance our website, services, and customer experience.

3. Sharing Your Information

We may share your information in the following circumstances:

  • Service Providers: With third-party service providers who perform services on our behalf, such as payment processing and customer support.
  • Legal Requirements: When required by law or to comply with legal processes, such as subpoenas or court orders.
  • Protection: To protect the rights, property, and safety of A-1 Pool Service, our customers, and others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use technical information about your visit to our website. This helps us improve our website and provide a better user experience. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: The right to request access to the personal information we hold about you.
  • Correction: The right to request corrections to any inaccurate or incomplete information.
  • Deletion: The right to request the deletion of your personal information.
  • Objection: The right to object to the processing of your personal information for certain purposes.
  • Restriction: The right to request the restriction of processing of your personal information.
  • Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.