Service Manager Jobs – Hilton Head Island & Bluffton, SC | A-1 Pool Service

Ready to take the lead in a rewarding service role with year-round work and strong local roots? Apply now and join the A-1 Pool Service team in the Lowcountry.

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Service Manager Job Overview – Hilton Head Island & Bluffton at A-1 Pool Service

  • Position Type: Full-Time
  • Location: Hilton Head Island, SC & Bluffton
  • Experience Level: Mid-Level to Experienced
  • Pay: Competitive salary based on experience
  • Training Provided: Yes – onboarding and procedural training included
  • Benefits: Paid time off, holiday pay, year-round work, career advancement opportunities

As Service Manager, you’ll coordinate our daily service schedule across Hilton Head Island, Bluffton, and surrounding communities. This role bridges communication between customers and technicians, ensures top-quality service delivery, and develops internal systems that make our department more efficient and responsive.

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Key Responsibilities

  • Manage and optimize the daily repair and cleaning service schedule
  • Serve as the main point of communication between customers and field technicians
  • Follow up with clients to ensure satisfaction and service quality
  • Address escalated service issues and implement effective resolutions
  • Create and refine protocols to improve team operations and service delivery
  • Support technician development and performance
  • Monitor inventory, dispatch workflow, and field progress

Qualifications & Skills

  • Experience in service management, dispatch, or field team coordination
  • Strong communication, leadership, and time management skills
  • Ability to manage schedules, priorities, and problem-solving with calm under pressure
  • Familiarity with pool equipment and service (preferred, not required)
  • Comfortable using service management software and communication tools
  • Knowledge of Bluffton/Hilton Head area is a plus

Benefits

  • Fair, rewarding wage that reflects your experience and contributions.
  • Opportunities for advancement and leadership growth
  • Training and development
  • Supportive and collaborative team culture
  • Paid time off and holiday pay
  • Experience job security and consistent projects throughout every season.

Building Since 1992

Apply Now to Lead the A-1 Pools Service Team

A-1 Pool Service is hiring a Service Manager to oversee pool repairs and cleaning operations in Hilton Head Island, Bluffton and the surrounding Lowcountry. This full-time leadership role is perfect for someone with strong organizational skills who thrives in a fast-paced service environment and is ready to lead a growing field team.

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Why Work With A-1 Pool Service?

With decades of service throughout Hilton Head Island and Bluffton, A-1 Pools is known for its quality, reliability, and tight-knit team culture. We value professionalism, problem-solving, and people who take pride in their work.

  • Be part of a respected name in the Hilton Head and Bluffton pool industry
  • Lead a skilled, supportive team in a growing service area
  • Build your career with leadership, training, and growth opportunities
  • Work with a company that values communication, consistency, and customer care
Regular inspections of your salt water pool are like health check-ups, essential for maintaining ideal salinity levels, ensuring efficient chlorine production, and preventing corrosion of metal components.

Explore More Career Opportunities in Hilton Head & Bluffton at A-1 Pool Service

Based in Hilton Head Island and proudly serving Bluffton, and the surrounding Lowcountry, A-1 Pools is always looking for reliable, motivated individuals to join our team. Whether you’re experienced or just starting out, we offer a variety of full-time pool and spa jobs on Hilton Head Island. Browse all open positions and find the right opportunity close to home.

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